Privacy Policy

1. Information We Collect

Information you provide directly

• Contact form — name, email address, phone number, and your message.
• Booking form — name, email, phone, property address, preferred date and time, and service package selection.
• Payment — payment is collected in person on the day of your shoot. We do not process card payments through this website.

Information collected automatically

• Log data — your IP address, browser type, pages visited, and timestamps. This data is collected by our hosting provider (Vercel) and is not linked to your identity.
• Cookies — see the Cookies & Analytics section below.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and confirm bookings.
• Deliver your photos and communicate about your session.
• Schedule sessions via Calendly.
• Send transactional emails related to your booking (confirmation, delivery, follow-up).
• Improve our website and services.
• Comply with legal obligations.

We do not use your information for marketing campaigns, sell it to third parties, or share it for advertising purposes.

3. Information Sharing

We share your information only with the service providers necessary to operate our business:

• Calendly — session scheduling. Calendly's Privacy Policy.
• Resend — transactional email delivery. Resend's Privacy Policy.
• Vercel — website hosting and edge functions. Vercel's Privacy Policy.
• Cloudflare — DNS, CDN, and form processing. Cloudflare's Privacy Policy.

We may also disclose your information if required to do so by law or in response to a valid legal request.

4. Data Retention

We retain booking and contact records for a minimum of three years for business and tax purposes. Payment records are retained as required by applicable law. You may request deletion of your data at any time by contacting us — see Contact Us below.

5. Cookies & Analytics

Our website uses only the cookies strictly necessary to operate the site. We do not use advertising trackers or third-party analytics that set persistent cookies. Vercel may collect anonymised access logs for performance monitoring.

If you schedule via Calendly, Calendly may set cookies necessary for their scheduling widget. These are governed by Calendly's own privacy policy.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Receive a copy of your data in a portable format.

To exercise any of these rights, email us at info@513shutter.com. We will respond within 30 days.

7. Security

We take reasonable technical and organisational measures to protect your information. Our website is served over HTTPS. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when the most recent changes were made. Continued use of the site after an update constitutes acceptance of the revised policy. For significant changes, we will make reasonable efforts to notify you directly.

9. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us: